12jeet Privacy Policy — How is your information kept safe?
12jeet places the highest priority on protecting the personal data of users in Bangladesh. By reading this policy, you will understand what information is collected, how it is used, and what your rights are.
Last Updated: January 2025
What information is collected and why?
What types of personal information are collected?
When registering on the 12jeet platform, your name, date of birth, mobile number, and preferred payment method information are collected. This information is strictly necessary for creating and managing your account, and it is our policy not to request any additional data. During the identity verification (KYC) process, your national ID or passport details may be requested, which are stored in a fully secure environment. For financial transactions, relevant details for bKash, Nagad, or bank accounts are collected and used solely for payment processing. Technical information such as your device, browser, and IP address is automatically collected while using the platform, which helps improve security and service quality. You can log in to your profile at any time to review the information we hold.
How is your information kept secure?
12jeet secures every data transfer using international-grade SSL encryption, preventing any unauthorized third-party access to your information. Our servers operate under high-level firewalls and security measures, and undergo regular security audits. User passwords are stored in hashed form, meaning no employee can view your password directly. Automated alerts are triggered when suspicious logins or unusual activity are detected. Financial information is kept in a separate encrypted vault that is isolated from the main database, ensuring maximum protection of payment data. You can contact our support team directly to report any data security concerns.
Is information shared with third parties?
12jeet never sells or transfers your personal information to third parties without your consent — this is our fundamental commitment. Only limited information necessary to complete transactions is shared with payment processing partners such as bKash or Nagad, who themselves adhere to strict privacy policies. If we are required to provide information to competent authorities in Bangladesh due to legal obligations, we will make every effort to notify you in advance where possible. A limited amount of anonymized usage analytics data may be used for fraud prevention and platform security purposes, but this will never be personally identifiable. If you believe your information has been shared inappropriately, please FAQ page to find our contact information.
What do I need to know about cookies and tracking?
When you visit the 12jeet website, cookies may be stored in your browser to keep your login session active and remember your preferences. Cookies are used purely for technical purposes and are not used for ad profiling or external tracking. You can disable cookies from your browser settings if you wish, though some platform features may become limited as a result. For mobile app users, the app only uses necessary device permissions and does not access unnecessary information. Our support team is always ready to assist with any questions related to tracking.
What rights do you have as a user?
Right to Access Information
You may request at any time to see what information 12jeet has stored about you. You can easily access your data through the support team and request corrections if needed. Requests to correct inaccurate information are generally processed within 48 hours.
Right to Erasure
After closing your account, you may request that your personal information be deleted. Certain financial records may need to be retained for a specified period due to legal obligations, but you will be clearly informed of this. All remaining information will be permanently deleted within the designated timeframe.
Right to Correct Information
If any information in your profile is incorrect, it can be corrected directly through account settings or via the support team. Keeping accurate information speeds up the payment process and makes account verification easier. Significant changes such as name or date of birth may require identity verification.
Right to Opt Out of Communications
You can opt out at any time if you do not wish to receive promotional messages or notifications. You can manage notification preferences from your account settings. However, important security-related messages will always be sent, as they are essential for the protection of your account.
Want to learn more or have questions?
If you have any questions about the privacy policy, please visit our FAQ Page View or Registration to get direct assistance from our support team. We are always here for you and committed to protecting your information.